Orders

How ordering works

1. You send us an enquiry with the products and quantities you need. We reply with a quote: the price of the goods, the cost of shipping and how long production will take.
2. Nothing is binding until you accept that quote. Once you do, we e-mail you a pro forma invoice.
3. As soon as the payment reaches us we start production — or, if the product is already in stock, we ship it straight away.

Shipping

We ship to all European Union countries by courier. The cost depends mainly on weight, package size and destination, so we calculate it for your specific products and quantities and include it in the quote — before you decide anything.

What we need from you

So that we can price the order and issue a VAT invoice, please include in your e-mail:

1. Code, name and type of product, and the quantity
   (e.g. ML1000 Lentinula edodes, grain spawn 30 x 5000ml)
2. Your first and last name
3. Delivery address
4. A phone number for the courier
5. Company name *
6. Company address *
7. VAT ID *

* Only if you want the VAT invoice issued to a company — otherwise skip these three.